providing simple,
cost effective solutions
Countrywide relocation
solutions is a relocation
management company
with a new and refreshing
approach to managing
employee relocation.
Countrywide Relocation Solutions is part of
Countrywide plc the UK's largest estate agency and financial
services Group.
Together with Countrywide plc's other specialist relocation
companies PKL Relocation, Property Seen and A3 Countrywide,
we offer a comprehensive relocation solution to ensure that
you get the best value from your relocation spend and that
both you and your employees receive the best advice and service
the market has to offer.
Countrywide has been providing relocation services
since 1983 making us one of the longest established and most
experienced
relocation service providers in the UK
Through Countrywide
Relocation Solutions you
can access all the skills
and experience that are
necessary to move your
employees in the most
cost effective and
efficient way.
a specialised business
requires expert attention
Relocation management is a specialised business.
Employers need to deal with a range of diverse
issues from residential property to taxation, from
removals and storage to international assignments,
from education needs to employment counselling, to
name but a few.
Each area is specialised territory and therefore
requires expert attention. In a complicated and
diverse environment, you need a relocation company
who can provide you with core property and
employee liaison services and who can also access
specialist support for related services to help you
and your employees to manage every aspect of the
relocation.
Countrywide Relocation Solutions presents simple
and cost effective solutions. We are relocation
professionals who can provide you with a
comprehensive relocation service that will cater for
all your requirements no matter how diverse. Our
approach enables you to access, through a single
point of contact at Countrywide Relocation Solutions,
the very best services that the relocation market has
to offer.
home mover services
supporting your
employees in the sale,
letting or management
of their old home
guaranteed sale price
We can provide a Guaranteed Sale Price service for
the employee’s old home enabling the employee to
purchase immediately in the new location without
reference to a chain. GSP services can be provided
either using our funds or your own. home sale management
Where a Guaranteed Sale Price is not being provided,
for example for new recruits, we can still assist you
by managing the marketing of the home and by
relieving employees of this responsibility enabling
them to concentrate on their new job. home rental management
The employee may not wish to sell the old home or
may simply be moving away on a secondment. We
can help by managing the letting of the home and by
handling all of the associated administration. vacant property management
In some situations the employee may not wish to
either sell or let the old home. We can ensure that
the property continues to be well maintained
throughout the vacant period so that the employee
does not have to worry about the condition of their
home. household removals & storage
We have established partnerships with the UK’s
largest and most reliable household removers and
storers. So whatever the size of the job or the
distance to be covered, we can ensure that the
employee’s goods will arrive safely and on time. surveys & valuations
We can arrange for surveys and valuations ensuring
that the information provided is relevant and
appropriate to the employee’s needs. conveyancing
We can simplify and accelerate the conveyancing
process by providing access to tried and tested
solicitors who have contracted to adhere to our strict
service standards.
destination services
finding the right home
for your employee and
assisting with any other
issues that they might
face in the new area.
home search
Finding a new home can be a problem when the
employee may not be familiar with the new area.
The employee may only have limited time to visit
estate agents and their family may be hundreds of
miles away. We will ensure that the employee
receives details of properties that match their
requirements and we can also, if required, pre-view
selected homes before arranging accompanied visits
and help the employee to negotiate the best price for
the new home.
area information & orientation
The provision of information on the new location is
an essential component in any relocation policy. We
can provide a comprehensive range of information
on the new area either in hard copy or web based
which will include topics such as leisure facilities,
available housing and schools.
education assistance
Finding the right home often means first of all finding
the right school for the children. Our education
specialists will do the groundwork so that the
employee will be able to make informed decisions
when deciding which school best suits their
children’s needs. Visits to the school, accompanied
by an education specialist, can also be arranged to
help the employee to make the best use of the visit
and make sure that all the right questions are asked.
Our education specialists can also assist with special
need requirements and appeal procedures.
temporary accommodation
The employee may be on a secondment to the new
area or may need to move the family before finding a
permanent home. We can search for temporary
accommodation, assist with negotiating the lease,
preparing the inventory and be on hand to advise on
all issues relating to the rented property.
partner employment & careers
Moving the employee can often impact the partner’s
career. Finding suitable employment in the new area
can therefore be critical to the success of the
relocation. We employ specialist career counsellors
who are able to help find alternative positions.
property care
If the employee is leaving the old home vacant,
perhaps whilst on secondment in the UK or on an
overseas assignment we can ensure that it continues
to be well maintained by providing a full property
care programme.
other family needs
Each relocation is individual and however
comprehensive your relocation policy, there will
always be occasions when it does not cater for a
special need. This may be an elderly relative who
needs to be close to the family, an unusual family pet
or a special item of furniture that falls outside of the
scope of the removal tariff. Our job is to provide you
and the employee with solutions when such
challenges arise.
employer support services
managing your relocation
whether it entails group
moves, recruitment, senior
management placements
or employee career
progression moves.
relocation expense
tracking and reporting
We can arrange for the employee’s expenses to be
paid in accordance with your relocation policy.
Expenses will be categorised depending upon their
eligibility for tax treatment and P11Ds, PSAs, accruals
and overseas tax reporting are integral components
of this service. housing cost differential reports
The difference in house prices between low and high
cost locations can represent a barrier to relocation.
It is important that a fair and transparent method is
used to determine reasonable compensation. We
can supply like for like valuations either by
employing automated valuation models or by using
the services of Chartered Surveyors in both locations
to assess the relative values. relocation policy
design and consultancy
We are able to provide you with advice across the
entire spectrum of employee relocation related
issues. Whether you require assistance in
constructing a new relocation policy, adapting an
existing policy to deal with new circumstances or
advice on a specialised requirement we can help
you to create the policy that is right for you and
your employees. property portfolio management
If you own or rent residential property, perhaps to
provide temporary accommodation for employees,
we can provide a complete block management
service which will include maintenance and
tenancy management. group move management
Unlike career progression or recruitment relocations,
a group move will involve highlighting to your
workforce the benefits of moving to the new
location. The foundation for a successful group
move must therefore be built upon sound planning
and communication. We can help you to achieve this
by assisting with the design of the relocation policy,
communicating the announcement, arranging for
group tours to the new location, making
presentations to staff with specialist speakers on
schooling and education, setting up information
rooms and supporting you throughout the duration
of the move. management information
and reporting
Keeping you informed is probably one of the most
important jobs that we will undertake as your
relocation supplier. You will have a dedicated
account contact who will understand and implement
your relocation policy. You will regularly receive
information electronically and in hard copy relating
to the performance of the caseload that we are
handling for you and we will be available to attend
face to face reviews to ensure that effective
communication is maintained at all times.
international services
An international relocation presents many
challenges for the employee and family. There
is a new culture to assimilate, a new language
to understand and domestic arrangements to
be made including doctors, dentists, banking
services, driving licences and a host of other
matters that are taken for granted in the
native country.
There is also accommodation to organise
and possibly education issues to tackle.
Our services will take care of the details
and support the family allowing the
employee to concentrate on the new job.
familiarisation programme
Enabling the employee and family to
become accustomed to the new area has
many positive advantages. During a premove
visit any concerns can be
addressed by our advisors. By giving an
overview of the area and its facilities the
family will have the confidence of
knowing their way around the new area
from day one. home finding programme
Following a detailed consultation with
the employee to determine the
requirements, we will research the
housing market to find properties which
match the employee’s needs whether to
rent or to purchase. We can provide a
detailed itinerary and an overview of the
area and meet the employee upon their
arrival in the UK to accompany them on
property viewings. All negotiations with
vendors or landlords will be undertaken
by our dedicated advisors who will be
responsible for ensuring that the
employee is accommodated on
schedule. Rental contracts will be
inspected by our legal advisors, utility
companies contacted and inventories
arranged. short term accommodation
The employee may be moving to the UK
on a short term secondment and require
temporary accommodation. Utilising the
principles described in the Home Finding
Service, we can locate and secure rented
or serviced accommodation and also
undertake hotel bookings. tenancy management
Should your employee be moving
overseas we can manage the letting of
the UK property, ensuring that an
appropriate lease is used and the rental
is managed throughout the duration of
the assignment. education assistance
for foreign nationals
For those families with school age
children education is a key factor when
considering a move. Often housing
requirements have to adapt to school
catchment areas. We have a thorough
knowledge of international schooling
facilities in the UK and we can assist
foreign nationals by making the
necessary arrangements with the
appropriate school of choice for their
children. language training
Getting to grips with a new language as
well as a new job can be a daunting
prospect. We are able to engage the
appropriate language training experts to
enable the employee and family to
absorb the essentials of the new
language so that they will be able to
communicate confidently. settling in services
We can provide a tailored solution to
match the employee and family needs.
Services can include setting up UK bank
accounts, arranging for the family to be
registered with doctor and dentist
surgeries, explaining and helping with
arranging insurance, driving licences,
finding specialist shops as well as
churches, local clubs and support
groups. post move assistance
To help the employee and family with
issues that may arise after they have
settled into their new home we can
provide a six-month help-line service. departure assistance
When the time comes for the employee
to return to their native country or to
move into permanent accommodation in
the UK, we can assist by managing the
exit from a lease or the sale of a
property. We can also engage the
services of relocation agencies in the
home country to support the employee
with any domestic requirements relating
to their repatriation.
Countrywide Relocation Solutions is a division of Countrywide
Corporate Property Services Limited a subsidiary of Countrywide PLC.
Registered Office: Waterloo House, 40 Baker Street, Weybridge,
Surrey KT13 8AR
Registered in England No. 5257193
VAT No. 212 5511 12 | >
